Number

Question

Date
(dd/mm/yy)

Length

2010

25/08/10

2645

2006

26/06/10

311

2004

16/06/10

356

1995

06/06/10

515

1964

When I open Outlook 2007 (using Windows Vista) I get the message "Cannot start Microsoft Office Outlook. Cannot open the Outlook windows. Invalid XML, the view cannot be loaded." Outlook then closes.

01/04/10

683

1955

In Outlook 2007 there is a message in the Inbox area which states "Click here to enable Instant Search". When I click I'm requested to download some software from Microsoft. I don't want to install the software. How do I get rid of the message?

25/11/09

202

1954

When I send a web site address using Outlook it looks fine in my email, but the receiver who also uses Outlook, has the web site address split over two lines and the link doesn't work. How do I get around this?

23/11/09

1063

1946

When I select an email in the Inbox (Outlook 2007) it becomes marked as read. I'd prefer it didn't mark it as read immediately. How do I change the settings so it is marked as read after say 3 seconds.

20/11/09

227

1930

When starting Outlook 2003 I receive the message 'The add-in "c:\Documents and Settings\Administrator\Local Setting\Appli..." could not be installed or load. This problem may be resolved by using Detect and Repair on the Help menu.' This started after cleaning up my computer.

17/09/09

610

1929

How to use Outlook 2007 to collect your Windows Live Hotmail emails.

08/07/09

1969

1926

When I open up Outlook 2007 it takes over a minute to show the list of emails and the preview of the email.

01/05/09

311

1913

In Outlook I somehow did something and now I see strange characters in my emails. The characters look like a backward P and arrows pointing left. How do a I get rid of these.

02/11/08

444

1912

When I send messages using Outlook 2007 others often receive multiple copies making them not too happy. What can I do?

27/10/08

2280

1896

My Trend Micro said Outlook was behaving suspiciously so I clicked to block. Now I can't receive emails. How do I fix this?

21/08/08

746

1892

How do I compress my Outlook data in Outlook 2007?

20/08/08

270

1891

I'd like to make an external copy of my Outlook 2007 file.

20/08/08

1119

1877

I had a desire to see if I could synchronise my Desktop version of Outlook 2007 with a web based calendar so as to be able to access and update my calendar via the web. This is an approach which I found was worth investigating.

19/06/08

2900

1861

When I try to zip my Outlook 2007 pst file using Send To -> Compressed file, for a backup I only get 1KB file called Outlook.zip. What is going on?

11/05/08

311

1855

In Outlook 2007 I have the emails on a particular topic coming from people. I want to put them into a contact group so I can send them emails separately from the rest of my contacts. Sounds easy but I can't seem to find a way to add their email addresses directly to my new contact group without first adding it to my main contact folder. I can't see a way to do that.

21/04/08

224

1833

When I send an email out using Bigpond wireless and Outlook 2007 I get the message "452 Too many recipients".

22/02/08

1697

1828

When I send an email with a 1MB attachment using Outlook 2003, people are complaining because they receive multiple copies.

12/02/08

1645

1823

When I click on a link in Microsoft Office Outlook 2007 I get the message "General failure. The URL was: <link in message>. The system cannot find the file specified. The page still displays in Firefox 2 which is my default browser? I'm using Vista. What can I do?

26/01/08

722

1817

This user uses Webcentral for sending and receiving email whilst in the office. The user has a notebook. They wanted to be able to send emails from Outlook whilst connected to any ISPs network without knowing in advance which network they may connect to. This is our reply (slightly modified to remove client information).

11/01/08

1628

1796

In Outlook 2007 I have two accounts set up for two different email addresses. I often create an email and forget to change the account. When I change the account last quite a bit of the time text is lost. What should I do?

23/11/07

242

1794

I would like to produce a fancy newsletter including tables like a web page and send it out using email. All the techniques seem quite difficult. Is there an easier way?

17/11/07

1619

1777

How do I get my contacts from Hotmail to Outlook 2007?

08/11/07

666

1773

Turn off your Outlook junk filter, it may be costing you business.

26/11/07

1325

1761

When starting Outlook 2007 I get the dialogue "Internal Explorer Script Error" with the message "An error has occurred in the script on this page." The URL shown is outlook.today and the error is Class not registered.

20/10/07

637

1754

In Outlook 2007 my messages aren't marked as read until I move off the item. How do I change this so the item is marked as read after selecting it for a time period such as three seconds.

09/10/07

286

1744

When I create a new email Outlook and then go back and change the account I wish to send from, I often lose quite a bit of the typed email. Is there anything I can do?

30/09/07

657

1741

I've just started using Outlook 2007 and every time I send and email I get in Invalid Certificate dialogue and the message "Microsoft Office Outlook cannot sign or encrypt this message because you have no certificates which be used to send from the e-mail address....."

24/09/07

211

1729

I've created a signature for Outlook with a logo but often when I send an email the logo disappears or is not received by the other person. FrontPage is the tool Outlook started to create the signature.

10/08/07

249

1712

I'm trying to send an email using Outlook. It worked until now, but if I check the error it is: "Task 'accountname - Sending' reported error (0x8004210B):'The operation timed out waiting for a response from the sending (SMTP) server etc"?

10/08/07

430

1670

How do I make a message as not opened in Outlook?

15/02/07

53

1665

When I click on a link to a web page in Outlook the link doesn't work and I receive the message "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator." (This problem also occurs with Internet Explorer 8/Outlook 2007 and is usually the fault of open source software.)

12/04/10

4859

1658

Every time I start Outlook 2003 I receive the following message multiple times. 'Error in registry for extension "Exchange Extensions;?". The syntax or format of the registry entry in incorrect. Check the registry settings and compare the registry for this extension to other extensions in the registry.'

22/01/07

1706

1649

I need to travel and would like to have all my contacts in Hotmail. I use Outlook. Can I do this easily?

12/12/06

995

1611

The date received in Outlook is showing in the American format. All the regional settings on the computer are correctly set to the Australian format. What do I need to change?

23/10/06

307

1607

How do I get rid of Grouping of the Inbox in Outlook 2002?

19/10/06

134

1606

How do I change the order of the columns shown in the Inbox in Outlook 2002?

19/10/06

257

1605

How do I get rid of the section "Drag a column header here to group by that column." in Outlook 2002?

19/10/06

230

1598

When I start Outlook I get the message "An extension failed to initialize. Can't open file: extend.dat.". How do I fix this problem?

03/10/06

831

1589

After setting up a new computer with a copy of the pst Outlook folder the user received the following message "The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions....." They could not use their address book with Outlook 2003.

13/08/06

1041

1585

I want to group the sales people in my address book in Outlook. How do I do this?

08/08/06

900

1584

When creating an email in Outlook the email addresses are suggested. How do I clear out this list and start building the list again?

08/08/06

1445

1569

The user could not send an email from Outlook 2002 as the received an SMTP server error. All other users were fine. She could even send emails using Outlook Express on the same computer. This is how we solved the problem.

05/06/06

1043

1568

The client has a notebook computer which he connects to the Internet using a Vodafone datacard. When in the office we decided the ADSL connection via the local area network was much faster and more reliable. We explain how we solved the issue of sending emails because this is dependent on how he is connected to the Internet.

02/06/06

2098

1545

In Outlook 2003 how do I ask for a "request receipt" for just the email I am sending?

25/03/06

289

1544

In Outlook 2003 how do I disable the automatic response to acknowledge receipt requests? I want to choose which receipt requests to respond to.

25/03/06

211

1527

I have two accounts in Outlook 2003. Each has a different signature. When I select a different account when creating a new email the signature is always the default. I have seen this working on other computers. Why is mine different?

03/02/06

631

1522

In Outlook 2003 I use a number of accounts. When I go to send email using just one of the accounts I get a task error message "Task 'account name - Sending' reported error (0x8004210B):'The operation timed out waiting for a response from the sending (SMTP) server." etc.

10/08/07

926

1517

How do I get Outlook 2003 to display red squiggly lines under misspelt words as I type an email? I don't really like running the spellcheck at the end and prefer to see misspelt words as I go.

12/01/06

327

1510

I’ve got a slight problem with my Microsoft Outlook, and it has only become apparent now that I have a new mobile phone that synchronises with my laptop.  The time on my phone is correct, GMT + 10:00, with adjustment for daylight savings time.  My laptop is the same.  My Microsoft Outlook has the right time zone and the adjustment for daylight savings, but the current time is one hour ahead of my laptop and phone.  All of my appointments from Microsoft Outlook which have synchronised with my phone are one hour early!  Help me!

17/01/06

3057

1507

How can I tell how much space my Outlook 2003 data is taking up?

06/01/06

1375

1506

How do I compact the folders in Outlook 2003?

06/01/06

88

1505

In Outlook 2003 how do I shorten the time it takes before an email I am previewing is marked as "read" and the envelope icon appears as opened? It is currently too long.

06/01/06

358

1499

My application sends customers email via Outlook. For some time I have been receiving a message 'Unable to find the e-mail server. Please verify the server information in your account properties.' All the other users in the office are not having a problem. What should I do?

23/12/05

1366

1490

When I double click on the Outlook 2003 in the System Tray I get the following message: "Outlook is not responding. If you are using an Exchange server e-mail account, you can cancel pending server requests by clicking the Outlook icon in the notifications area, and then clicking Cancel Server Request on the shortcut menu." I don't use Exchange. What should I do?

05/12/05

467

1478

I'm using Windows XP Pro. When I minimise (minimize) Outlook 2003 it closes and no button appears on the task bar. How do I get the button to appear on the task bar again.

17/11/05

988

1472

In Outlook when I go to save my index.html file to a folder on the Linux/Samba file server I get the message "Cannot save the file 'full path to filename' is not a valid file name." But it is a valid file name. What can I do?

06/11/05

638

1455

We have two directors that want their emails to go to their assistant, but they still want to be able send email and receive email from their assistant. This is how we set them up.

15/10/05

1216

1448

I want to print off just one page from a long email in Outlook 2003. Outlook doesn't allow me to print just one page. How can I get just the one page?

12/10/05

1173

1439

Step by step instructions on how we migrated a user from Outlook Express 6 to Outlook 2002 under Windows XP?

08/10/05

3484

1410

In Outlook 2003 how do I send an email again.

31/08/05

259

1408

In Outlook 2003 how do I compress my folders.

30/08/05

223

1385

I'm replacing a users computer with a new computer. I access the old computer across the network and share the old computers so I can copy across the data. When I try to Import the Outlook pst file I get the message "Can't find this file. Make sure the path and file name are correct." How do I copy this file?

20/08/05

521

1361

Using Outlook 2003 I have inadvertently sent a 56MB email. Now it is stuck in my Outbox and I can't delete it. I can no longer send emails using Outlook.

08/09/05

1271

1331

Under Windows XP I currently backup Outlook 2000 by exporting the folders and then copying these to a CD. Is there an easier way?

05/07/05

2486

1284

I've installed Outlook 2003 and now when I select an email in my Inbox it appears as unread until I move off it. Previously the email appeared as read after a few seconds. How do I set this up again?

14/05/05

496

1283

I've just installed Outlook 2003. Previously my mail was retrieved every five minutes. How do I set this up again?

14/05/05

407

1221

I have a large email (8MB) which is not sending in Outlook. Now I can't get rid of it, or use my email.

23/02/05

653

1194

How do I transfer my Outlook XP messages and address book from my old computer to my new computer?

28/01/05

1488

1178

I received the same emails a couple of times. Why?

19/01/05

285

1150

These command line switches provide the ability to call Outlook and Outlook Express with additional options

30/12/04

9522

1131

How do I set up an auto response for emails?

14/12/04

4483

1128

In Outlook 2003 I have noticed that when I go to print from the e-mail it doesn’t let me choose colour or the printer, if I wanted to print to another printer. PLEASE HELP!!

14/12/04

251

1093

How do we get Outlook to say "You have mail" when mail arrives.

24/11/04

1588

1080

I have set up an IMAP email account in Outlook. When I delete a message it has a line through it. How do I permanently delete the message?

04/11/04

202

1058

I would like to backup my MS Outlook 2002 files. Where are these located?

13/10/04

1370